Privacy Policy
BurgerIndex respects your privacy and is committed to protect the personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself, except for the specific purposes set forth below and subject to our cookie policy. When we do need your personal information to provide services that you request, such as registering for an account on our platform, or when you choose to provide us with your personal information, for example when you decide to contact us for additional information or subscribe to our newsletter, this policy describes how we collect and use your personal information. This statement also applies to individuals on which BurgerIndex processes publicly available data.
Information Collection
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, other information when needed to provide a service you requested.
De-identified Publicly Available Data
BurgerIndex’s technology, its services and products are not based on the processing of personally identifiable information and do not include the disclosure of personal data of individuals. The BurgerIndex technology focuses on aggregate analysis of statistical information for identifying trends and general public interests, and provides corresponding analyses and reports regarding specific market segments. To perform such analyses, Data as a Service relies on publicly available data from several open access web sources and platforms (“Publicly Available Data”). While many of such data do not fall under the definition of personal data, there may be incidents in which the entire data file cached and processed by BurgerIndex include incidental data that could be considered personal data. With respect to such data, that may include platform or user generated username, as well as certain identifying or non-identifying biographical information included as free text in the data files cached, Data as a Service employs anonymization techniques in an attempt to ensure that such data is processed by BurgerIndex in a de-identified manner. For example, any platform or user generated identifier, such as username, is either excluded automatically from the data file or completely separated from the rest of the data included in the data file, hashed via a hash algorithm, and kept separately by an external service. Such separation of hashed user data is only stored and maintained as a control group for further data processing for statistical purposes and for ensuring that the data metrics employed by BurgerIndex remain accurate and reliable. With respect to other data included in free text form in the processed data files, BurgerIndex employs hashing, distortion or fuzzing techniques such that the free text, which may include incidental Personal Data, cannot be reasonably re-identified as a correspondent with the original identifiable data. While it is BurgerIndex’s position that such measures lead to anonymized data that is not subject to the GDPR, for purposes of additional care, BurgerIndex will employ necessary measures to ensure that the processing of such Publicly Available Data complies with the provisions of the GDPR if it is deemed to be considered personal data, as set forth in this statement.
Influencer Information
In certain instances, when the processing of Publicly Available Data on an aggregate and statistical basis, yields that certain individuals are acting, de facto, as a business or for commercial purposes, BurgerIndex may process such personal data for the purpose of signalling, through its system and services, to its customers that these individuals are active in a business capacity in a specific context (“Influencer Data”).
Anonymized and Statistical Information
When you browse our website, you do so anonymously, unless you have previously indicated that you wish BurgerIndex to remember your details. We don’t automatically collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there, but we do not link your IP address to any personal information unless you have logged in to our website. Like many other commercial websites, we may use a standard technology called a ‘cookie’ to collect information about how you use the site, subject to our cookie policy.
Information for Obtaining our Services
Since our website allows you to directly register for an account on the BurgerIndex platform, you will be required to provide the necessary personal data for us to provide you with the requested services. This may include your name, your position, company name, phone number, email address, place of residence, and any other information required in the context of your order of products and services.
Information for Customer Support and Inquiries
For customer support, we collect and store personal information, such as name, email address, contact information, account history and additional information required to provide support, when you log a customer support inquiry. For general inquiries or requests with respect to our products or services or when you contact us for the purpose of purchasing products and services, we will use such information to contact you only for the purposes for which you sent the inquiry.
Information for Marketing and Promotional Purposes
We also collect and store personal information, such as your email address, name, contact information, your position, company name, geographical location and other personal data related to your use of our website, for the purpose of sending you product information, marketing and promotional materials or offers for relevant deals and products and services of interest. We do so only if you have given your explicit, free and informed consent for such purposes. In line with the GDPR we will always give you the opportunity to opt in to our promotional services and without your consent we will not add you to our mailing list to receive direct marketing or promotional information. Without your opt-in consent historic data will be deleted.
Information for the Maintenance and Improvement of our Website and Services We may also use your personal information, such as name, company name and email address, when you send us inquiries regarding our products and services via the website contact us form and email links to info@burgerindex.com or when you browse the website, to administrate and improve this website or our products and services, for our internal records and/or for statistical analysis.
Legal Basis for Processing
Our collection and processing of personal information is based on the following: 1) Personal data can be processed if it is necessary for a strictly legitimate interest of BurgerIndex. Legitimate interests are generally of a legal or commercial nature and refer to instances in which BurgerIndex has a vital interest that could not be achieved other than by using personal data (e.g., conducting aggregate analyses for business and commercial purposes, using Publicly Available Data, performing statistical analyses, initiating legal proceedings, security reasons ). In the context of processing Publicly Available Data, it is BurgerIndex’s legitimate interest to process such data for statistical purposes that support and inform its trend and volume analysis services and products, given that such Publicly Available Data is processed in accordance with the provisions of Article 89 of the GDPR and as set forth in this statement. The foregoing is also in line with the Article 29 Working Party Opinion 06/2014 on the notion of legitimate interests of the data controller under Article 7 of Directive 95/46/EC, which explicitly articulates that processing for statistical purposes, including in commercial context, would be considered legitimate interest of the controller. It is BurgerIndex’s position that, in line with the above mentioned Opinion, the legitimate interest in processing such Publicly Available Data is not overridden by the rights of the data subject, mainly due to the fact that the processing of such Publicly Available Data is trivial and that Influencer Data, which is publicly available, trivial and published by the individual in a business context, and both do not involve automated decision-making, including profiling, and does not pose significant risk to the rights and freedoms of the data subjects. This is also supported by the fact that such Publicly Available Data and Influencer Data are, evidently, made publicly available by the data subjects themselves and are available for review by any internet user. Therefore, subject to the safeguards applied to such Publicly Available Data, BurgerIndex bases its use of such Publicly Available Data, to the extent that the underlying datasets include any Personal Data, on its Legitimate Interest. In addition, to the extent that we use the personal information to improve this website or for analysing statistics, the basis for collection of data is our legitimate interest to conduct such improvements and analysis. 2) Our need to carry out the above processing of information, specifically for the purpose of processing your purchases of products and services or for the purpose of customer support and inquiries, which is in anticipation of entering into commercial engagements or as part of the performance of existing engagements with you or the organization you work for. 3) To the extent that we use the personal information for advertising or promotional activities, we will request your specific, freely-given, unbundled, informed and separate consent to such uses. Information Sharing and Disclosure Because BurgerIndex is a global company, your personal information may be shared with other BurgerIndex offices or subsidiaries around the world. All such entities are governed by this Privacy Policy or are bound by the appropriate confidentiality and data transfer agreements. BurgerIndex may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested as part of our contractual relationship; we need to send the information to companies who work on behalf of BurgerIndex to provide a product or service you have requested as part of our contractual relationship (we will only provide those companies the information they need to deliver the product or service, and they are prohibited from using that information for any other purpose); in the event of sale or transfer of all or substantially all of BurgerIndex or any BurgerIndex affiliate’s shares or assets, in cases of mergers or in case of negotiations with respect to the foregoing; or we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you’d like to hear about either from us or from our business partners (unless you have opted out of these types of communications), only if you gave your explicit, free and informed consent to such processing activities, as detailed above. We will also disclose your personal information if required to do so by law, or in urgent circumstances, to protect personal safety, the public or our website. For the above purposes, personal information may be transferred to recipients in countries around the world (which may be located outside the EU/EEA, European Economic Area) which in some cases may have a lower level of protection than that within the EU/EEA. When transferring personal data to countries outside the EU/EEA, to jurisdictions that did not receive an adequacy decision by the European Commission, we use standard contractual clauses approved by the European Commission to ensure a sufficient level of protection for your personal information. The standard contractual clauses can be found at this link. Other than as described above, any other transfer of your personal information to third parties will be subject to your consent. Data Retention BurgerIndex stores the personal information as long as it is necessary to fulfil the purpose for which the data has been collected. This means that BurgerIndex deletes your personal information when such information is no longer necessary. Statistics which has been anonymised may be saved thereafter. Publicly Available Data processed by BurgerIndex for statistical purposes, shall be retained, either in cache or storage, for fulfilling the statistical purpose of validating the datasets and updating the statistical results based thereon, as prescribed under Recital 65 and Article 17 paragraph 3(d) of the GDPR. Data Subject Rights You may at any time request the rectification or erasure of your personal information. Please note however that deletion could mean that BurgerIndex cannot process your requests or provide you any requested services. Furthermore, with respect to Publicly Available Data processed for statistical purposes, and as prescribed under Recital 65 and Article 17 paragraph 3(d) of the GDPR, BurgerIndex will not be able to accommodate erasure requests, due to the nature of processing as well as due to the de-identification measures taken by it which may prevent the ability to identify any personal data relating to the requesting Data Subject. You have the right to request a copy of your personal information from our record. With respect to Publicly Available Data processed for statistical purposes, Data as a Service may deny such access request due to its inability to relate any personal data to the requesting data subject given the de-identification measures taken. You have the right to request a limitation of the use of your personal information (for example if you deem the information to be incorrect) or the termination of use of your personal information (for example as regards the use of the information to improve our services).
Data Security
BurgerIndex safeguards the security of the data you send us with physical, electronic, and managerial procedures, taking into consideration the state of the art technology, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of processing your personal information. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet.
Third Party Sites
Our website may contain links to websites operated by other companies. BurgerIndex does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies. Some of these third-party sites may have permission to include the BurgerIndex logo, even though they are not operated or maintained by BurgerIndex. Although we choose our business partners carefully, BurgerIndex is not responsible for the privacy practices of websites operated by third parties that are linked to our site. Once you have left our website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.
Changes to this Privacy Policy
Our website may contain links to websites operated by other companies. BurgerIndex does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies. Some of these third-party sites may have permission to include the BurgerIndex logo, even though they are not operated or maintained by BurgerIndex. Although we choose our business partners carefully, BurgerIndex is not responsible for the privacy practices of websites operated by third parties that are linked to our site. Once you have left our website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.
Privacy Inquiries
BurgerIndex is responsible for the processing of your personal information, and requests to exercise your rights as stated above shall be addressed to info@burgerindex.com. If you are a resident of the EU/EEA, and have a complaint regarding the processing of your personal information by BurgerIndex you are entitled to report such dissatisfaction to the applicable supervisory authority in your country of residence.
BurgerIndex cookie policy
A cookie is a piece of information that is placed automatically on your computer’s hard drive when you access certain Websites. The cookie uniquely identifies your browser to the server. Cookies allow us to store information on the server to help make the Web experience better for you and to conduct site analysis and Website performance reviews.
Web Beacons and Pixel Tags On certain webpages or e-mails, Data as a Service may utilise a common internet technology called a “Web beacon” (also known as a “pixel tag” or “clear GIF technology”). Web beacons help analyse the effectiveness of Websites by measuring, for example, the number of visitors to a site or how many visitors clicked on key elements of a site. Web beacons, cookies and other tracking technologies do not automatically obtain personally identifiable information about you. Only if you voluntarily submit personally identifiable information, such as by registering or sending e-mails, can these automatic tracking technologies be used to provide further information about your use of the website and/or interactive e-mails to improve their usefulness to you. Functional: These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our website within a single session or, if you request, from session to session. They help make checkout process possible as well as assist in security issues and conforming to regulations. Performance: These cookies allow us to improve our website’s functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember site preferences you have selected. Refusing these cookies may result in poorly-tailored recommendations and slow site performance. Statistics and analytics: These cookies allow us to identify usage trends of our website on an aggregated and statistical basis, for the purpose of improving the website and our services. Refusing these cookies will not affect the user experience of the website. Social media and Advertising: Social media cookies offer the possibility to connect you to your social networks and share content from our website through social media. Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond our website. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media. You can always change your preference by visiting the “Cookie Settings” at the bottom of each page of our website. We use the following cookies for various purposes, such as the improvement of our website, its performance, statistical analysis, your browsing experience and for promotional and marketing purposes HubSpot - hubspot.com - Remarketing by email - https:/legal.hubspot.com/cookie-policy Google Analytic - developers.google.com/analytics - Website’s statistical analysis - https:/policies.google.com/technologies/partner-sites Facebook - facebook.com - Remarketing by social media - https:/www.facebook.com/policy/cookies/ Hotjar - hotjar.com - Website’s statistical analysis and browsing experience - https:/www.hotjar.com/legal/policies/privacy/ If you do not wish to accept cookies you can change your web browser’s settings to automatically deny the storage of cookies or to inform you when a website wants to store cookies on your computer. Previously stored cookies can also be deleted through the web browser. More information can be found through your web browser’s support pages. Please note that certain areas and functions on this website require cookies and may not function if cookies are deleted or declined. For more information regarding the cookies used on this website please contact us via email at info@burgerindex.com
De-identified Publicly Available Data
for example, records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Selected Information in Customer Records
for example, name, telephone number, or any other financial information.
Commercial Purchasing Information:
for example, records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or Network Activity
for example, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.
Employment Information.
Information collected by the inferences of the Personal Information described herein and used to create a profile about a consumer reflecting a consumer’s preferences, characteristics, and trends. The Personal Information we have sold in the last 12 months: We did not sell any personal information within the last 12 months. Categories of third parties to whom your Personal Information was disclosed within the past 12 months: Within the past 12 months, we have disclosed to the following third parties your personal information: Affiliates;
Service providers;
Third parties to which you authorised us to disclose personal information in connection with products or services provided to you.
Categories of Sources from which the Personal Information is Collected. We have obtained the categories of personal information listed above from the following categories of sources:
Directly from you, the consumer;
Indirectly from third parties and service providers, including partners and affiliates;
Directly and indirectly from our website: www.burgerindex.com
